Agency: London Graphic Systems Ltd

A long standing agency user of DALIM SOFTWARE is building the remote proofing, workflow and approval capabilities of DIALOGUE Engine and ES into its latest generation systems for seamless interfacing with its clients.

BORN uses its own in-house developed flatplan management software, called VIP, to handle client approval of the pages it creates. The system is used with BORN Group’s book and magazine publishing clients which include Harper Collins, Random House, Reader’s Digest and the Telegraph Group.

The existing remote approval system was Java based, which was leading to support problems with clients in areas such as colour-critical approvals for book publishing clients.
“Apple’s support for Java had been decreasing over the previous couple of years,” recalls technical director Bill Tickle, “so we worked with LGS to migrate to DIALOGUE Engine.”

The company also has ES, which it uses for image selection, retouching and approval for other clients. Tickle confirms that although relatively new to the group, ES is “rapidly becoming very important and we will embed it into Cito, where it will form the backbone for work that doesn’t go through our own flatplanning system, such as 4- or 8-page advertising supplements for example.”

BORN will be integrating ES with its bespoke job management system, based on the commercially available Axlom solution, though the group is largely customising this.

Tickle says the projects around DIALOGUE Engine and ES have “rejuvenated” the company’s partnership with DALIM SOFTWARE.
“We’ve been a DALIM customer since the 1990s, we were early investors in TWIST and DIALOGUE. They brought out DIALOGUE Engine and ES just as we were starting to look around. These are super-reliable products that do what they’re supposed to. They were lacking good APIs but now they tick the final box. “We’re extremely happy with the solution and we look forward to working with DALIM SOFTWARE in the future.”


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