Communicator is a strategic email service partner focused on helping ambitious brands optimise their performance across multiple channels.

Our expertise, industry-leading guidance and first class customer experience provide unrivalled engagement and ROI.

We are more than software and automation technology – Communicator stands out because of our people, our high quality counsel and our consistent delivery of truly impactful results.

We pride ourselves on the longevity of our customer relationships and industry-leading partnerships across multiple channels, allowing our clients to out-perform and stay one step ahead of their competition.


Steve Henderson

Compliance Officer

With a background in software and database development, Steve has spent the last decade specialising in email marketing solutions. At Communicator, Steve has been responsible for developing the email delivery, analytics and reporting systems. Currently, Steve is focused on bringing recipient engagement analysis to mainstream email marketing and compliance for digital marketers under international data protection reforms. In 2012, Steve joined the Email Marketing Council’s Legal and Best Practice hub and authored the DMA’s email marketing best practice guides. Steve was recently recognised as a 2015 Litmus email marketing thought-leader in the area of deliverability and privacy.

Andy Ho

Data Insight Manager

Andy is the Data Insight Manager at Communicator, having joined the team in 2014. With a comprehensive understanding of digital and email marketing, Andy recognises the challenges brands face in engaging with existing and new customers. Andy is responsible for providing insight and action across Communicator’s key business sectors including travel, retail, financial services and not-for-profit. Andy has a wealth of knowledge in data analysis and has advised brands such as The Co-operative Group and Yours Clothing on their marketing strategies, using best practice to achieve their objectives.

Jenna Tiffany

Lead Digital Marketing Strategist

Jenna has over seven years’ marketing experience within B2B and B2C sectors across a number of industries, having previously worked across within the travel, financial services and retail sectors. At Communicator, Jenna works with the likes of West Ham United, Moss Bros and The Co-operative Group, to analyse and develop their key journeys & wider digital marketing activity, developing best in class digital strategies & campaigns to deliver ROI.
Jenna serves on the DMA North Council, is a member of the CIM North Board and contributes to the DMA’s Email Marketing Council Hub.


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Top Tips for Email Personalisation

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Single Customer View: The Holy Grail

Jenna Tiffany, Digital Marketing Strategist at Communicator, explains the value of the single customer view in email marketing In the…


Context is the Future of Email Marketing

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The Value of Re-engagement

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Top Five Email Marketing Trends for 2015

Jenna Tiffany, Digital Marketing Strategist at Communicator This year it’s not about sending more emails. It’s about sending better ones.…